How Do I Apply?
NOTE: Glossary words are highlighted. Click on any glossary word to see its definition.
How do I apply for TAFDC?
You should apply for TAFDC at your local Department of Transitional Assistance (DTA) office:
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Department of Transitional Assistance (DTA)
DTA Office Locations
This listing includes the address, phone number, and office hours of your local DTA office, as well as a map.
Telephone: 1-800-249-2007
Make sure you sign and date an application the first time you go to the DTA office even if no one is able to help you file your application that day. Your benefits will begin from the day you sign this form.
If you cannot go to the DTA office yourself, someone else can go for you. You must sign a note giving that person permission to apply for you. Call the DTA first to make sure the person helping you has all of the information needed.
TAFDC application
Most applications for TAFDC are filled out on a computer in the DTA office, using a program called BEACON. Your DTA worker will ask you the questions and enter the information for you.
The DTA has a paper TAFDC application for times when the computer system is not working:
Note: To view or print this form, you must have Adobe Reader installed on your computer.
The DTA does not use the paper application form unless the BEACON computer system is not working. However, the paper form will let you see the questions you will have to answer when you apply in person at the DTA office.
What documentation do I need?
To apply for TAFDC, you need the following documentation:
- Proof of identity and age (driver’s license, birth certificate, voter registration)
- Social Security numbers for all members of your household or proof that you have applied for them
- Proof that your children are related to you and how old they are (birth certificates, statement from someone who knows your family, school records, medical records)
- If you are a single parent, proof that the other parent of your children is dead or not living with you (divorce records, death certificate, sworn statement)
- Proof of immigration status if you are not a U.S. citizen
- Proof of income (pay stubs, government checks)
- Proof that you are not eligible for unemployment compensation
- Proof of housing expenses (e.g. Landlord Verification Form (revised 1/2008), rent receipts, mortgage)
- Proof of address (landlord’s statement, utility records)
- Proof of immunization for your pre-school children (note from your doctor, DTA form signed by your doctor)
You may need other documents as well. Your DTA worker will give you a list of the proofs you need.
If you do not have all of the documents you need right away, you can get extra time to bring them in. You may also be allowed to sign a statement as proof, or give the DTA permission to get a statement from someone who knows you.
How do I get a domestic violence waiver?
If you or your children have been hurt by domestic violence, and you cannot meet some of the TAFDC requirements because of this, you can ask for a domestic violence waiver.
There is a special form you must fill out to let the DTA know what problems you are having, and what type of waiver you need. For example, you may need a waiver of the work requirement, family cap rule, or time limit.
A copy of the form is available online from MassLegalServices:
The DTA has domestic violence specialists to help you fill out this form. If you prefer, you may ask a friend or counselor to help you.
How long does it take to get TAFDC?
DTA will decide if you are eligible within 30 days from the date you apply. (If you do not have all of your proofs, it may take longer.) At this time, they will send you an EBT card or use direct deposit to give you your benefits if you are eligible. If you are not eligible, they will send you a denial notice. Instructions for filing an appeal will be included on the denial notice.
How often do I have to reapply?
DTA will generally review your case every six months. However, they can review your case any time they choose. When they review your case, DTA can only ask for proof of things that have changed since you were last approved. If there is any change in your eligibility, DTA will send you a notice before stopping or reducing your benefits.
If you do not agree with DTA, you can ask for a fair hearing. As long as you request the hearing right away, your benefits will continue until your appeal is heard.
What changes do I have to report?
You must report any changes in your income or assets or your living situation within 10 days of the changes. Some changes might increase your benefits, and some might lower your benefits.
Your DTA worker will let you know which changes you must report. These might include:
- if your income goes up or down
- if your assets go over the asset limit
- if your household size changes
- if you move
- if your child care or work expenses change
Some families must turn in an income report each month to DTA to keep getting benefits. You must fill out a monthly income report if:
- some of your family's income comes from a job,
- OR you have worked in the past two months,
- OR you are considered employed by a temporary employment agency.
- You may have to fill out a monthly report if you are participating in the Employment Services Program (ESP).
What should I do if I do not speak English?
If you do not speak English, DTA will provide a translator and give you information written in your language. You may also bring a friend or family member to translate for you.
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